01
Commercial negotiation
First contact with a cold account
The account asking for a discount
Renewal with a cut budget
The client threatening to leave
This week someone on your team has toConversations Frank trains: close a deal, give hard feedback, keep a client, announce a cut, negotiate a price, brief the board, settle a conflict, let someone go.Don’t let it be the first time.
Frank puts a counterpart on the other side who answers back, pushes, and can end the meeting. Your team practices against the same friction they meet in the room, and gets a private report on how they held it.
Milestones.
Where Frank competed, against how many, and what it is built on. All of it verifiable in one search.
National champions of Red Bull Basement Chile 2026.
- 1st
Top 40 in the world out of 140,000 entries.
- Top 40
- 140,000
Finalists at the 7th Gear Challenge.
- Finalists
The problem
The conversations that move money are never rehearsed. Closing a deal. Giving hard feedback. Facing a key client under pressure. The first attempt is the real conversation.
- $1.2 trillion
- is lost every year to poor communication in United States companies.
- Grammarly / The Harris Poll, 2022
- 30 %
- of a negotiation’s outcome is decided in the first five minutes of speech.
- Curhan and Pentland, 2007. J. Applied Psychology
- 12,000 cases
- in a meta-analysis back that structured practice predicts job performance.
- Gaugler et al., 1987. J. Applied Psychology
02
The account asking for a discount
Procurement opens asking 18% off the closed price
Second meeting with Procurement
If you held the price: technical close
If you gave up margin: win the term back
03
Second meeting with Procurement
Opening
Pressure
Interruption
Close
It isn’t a course. It’s a story that continues.
A program groups stories. A story is practiced across several sessions. The counterpart arrives at each session carrying what happened in the last one.
Listen to FrankWhat Frank does today.
Four things you can check in the demo, in thirty minutes and with your own microphone.
- < 1.5 s
- per turn. If the AI lags, the pressure breaks and the exercise stops working.
- 5 to 10 min
- is how long a session runs. It fits between two meetings.
- ES / EN
- native Latin American Spanish, not translated, plus English in the same program.
- Browser
- nothing to install. A microphone, a link, and you are in.
ScenarioExample session
Microphone open
- Counterpart: Same thing again. I deliver on time. (00:04)
- You: It is not the deadline. It is how the work arrives. (00:11)
- Counterpart: So now the problem is me... (00:16). It cuts you off mid-sentence.
- You: Let me give you a concrete example from last week. (00:22)
- Counterpart: Fine. Go ahead. (00:26)
You hand over the context. Frank writes the scenarios.
Frank reads the documents your company already has and proposes conversations with your products, your objections and your numbers inside them. You approve the ones that go in.
- PDF 1.2 MB
- PDF 340 KB
- DOCX 318 KB
- Text, 5 lines
- Approved
- Under review
- Approved
Frank proposes. The approval is always yours.
Hear what Frank sounds like.
A fragment of a negotiation session. Both voices are synthetic, generated with the same engine the product uses.
- I get the pilot, but explain how it plugs in without slowing operations down.
- It runs in parallel and starts with a single team. It doesn’t require changing the whole workflow overnight.
Built for pressure, not for the pitch.
We gave both the same opening line and let them run. This is what each one did.
“Not interested, we already have a vendor.”
| A generic chat | Frank | |
|---|---|---|
| While you speak | Waits until you finish. | Comes in over your last syllable. |
| When you hesitate | Fills the silence for you. | Leaves the silence open and does not fill it. |
| When you argue | Gives in on the second try. | Holds the objection even when you make a good point. |
| When time runs out | Never ends the conversation. | Warns it is closing and ends the meeting. |
| When it is over | Tells you whether you were right. | Tells you how you said it, measured against your baseline. |
| A generic chat | Frank |
|---|---|
| While you speak | |
| Waits until you finish. | Comes in over your last syllable. |
| When you hesitate | |
| Fills the silence for you. | Leaves the silence open and does not fill it. |
| When you argue | |
| Gives in on the second try. | Holds the objection even when you make a good point. |
| When time runs out | |
| Never ends the conversation. | Warns it is closing and ends the meeting. |
| When it is over | |
| Tells you whether you were right. | Tells you how you said it, measured against your baseline. |
Practicing against something that always gives in teaches you to win conversations that do not exist.
What Frank measures, and what it doesn’t.
When the session ends, every moment is marked on the timeline. The comparison is against your own baseline, not against an average or an external ideal.
00:00
02:00
04:00
- It interrupts you
- Long silence
- You speed up
- It closes
What it does measure
Observable conversational behavior, and descriptive acoustic signals compared against that same person’s baseline, with signal quality and uncertainty declared.
- Assertiveness
- vocal energy and firmness
- Engagement
- prosodic variability
- Conflict handling
- pace control under pressure
- Authority
- resonance and spectral balance
- Active listening
- turns, pauses and overlap
What it doesn’t measure
- No diagnosis of emotions, personality or internal mental states.
- No prediction of job performance.
- No selection, ranking or automated employment decision about a person.
- Individual reports are private. Organization views use aggregated data.
Three steps and Frank is running with your team.
Nothing to install, nothing to integrate, and no six-month project. What you need is already written down.
- 01
Book a meeting with your team
Bring the documents you already have: culture handbook, sales playbook, pricing policy. In under thirty minutes your company context lives inside Frank, with the first scenarios written around your products, your objections and your numbers.
Book the meeting - 02
Everyone records a baseline
A first session that sets the reference each person is measured against later. Nobody is compared to the rest of the team.
- 03
The team practices and you watch it move
Sessions of 5 to 10 minutes that fit between two meetings. Each person gets a private report and the organization sees aggregate data.
The team behind Frank.
Frank is built by a small, reachable team. When you book a demo you talk to one of them, not to a form that routes you to an SDR.
National champions of Red Bull Basement Chile 2026, Top 40 in the world out of 140,000 entries, and finalists at the 7th Gear Challenge. Building from Concepción for Chile, Latin America and the United States.
Meet the teamFrequently asked questions
Something missing? Write to us
Settle it in thirty minutes.
Bring a conversation your team has to have this week and leave with that scenario written for your company. Nothing to install.